Financial Services and Insurance Solutions

The foundation of the financial services and Insurance industries have shifted to knowledge-based enterprises staffed with knowledge workers. As a result, new processes and technologies are rapidly evolving to enable knowledge and information exchange, and policies and procedures are being changed to ensure compliance with internal and external regulatory bodies.

Five Star has successfully partnered with financial services clients in Investment Banking, Commercial Banking, Retail Banking, Mortgage, Credit Issuing, Credit Payments, Credit Card Processing, Insurance, and Investments by providing the following services:

  • Change management, readiness, and communications
  • Custom training and eLearning design and development
  • Leadership and management development programs
  • eLearning course development systems
  • Custom application development

Projects include:

  • Gaining workforce adoption for new technology
  • Informing and engaging the workforce as policies and procedures change
  • Gaining buy-in and educating workforces through mergers and acquisitions
  • Designing custom eLearning and facilitated training programs
  • Developing and implementing technology solutions to solve complex business problems and automate routine work process
  • Implementing learning management systems and performance support applications

Case Studies

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To learn more about our solutions for organizations in the Financial Services and Insurance industries, contact us or call 412-802-2500.